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Simple Onboarding Process
Simple Onboarding Process
Step 2 — Share Your Systems and Workflows
Once you’re onboarded, we gather the tools and processes you already use or maybe even improve what you already have.
This includes:
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Airbnb, Booking.com, VRBO access
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PMS and channel managers
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Communication templates
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Cleaner and maintenance contacts
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SOPs and internal workflows
No need to rebuild your systems. Your VA works within what you already have.

Step 3 — Meet Your Assigned VA
Once you’re onboarded, we gather the tools and processes you already use or maybe even improve what you already have.
This includes:
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Clear expectations
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Alignment on communication style
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Understanding of escalation rules
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Familiarity with your portfolio and priorities
Your VA is not shared randomly. They are matched based on experience and your package level.


What Happens After You Go Live
1
A dedicated VA aligned to your business
2
Consistent operational support
3
Clear communication and reporting
4
The option to upgrade as you scale
Chrona remains involved to ensure quality, continuity, and performance.



