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Start Scaling Without the Operational Overload

Getting started with Chrona is simple, structured, and designed around how UK Airbnb operators actually work. We focus on a smooth handover so your VA integrates quickly and adds value from day one.

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Simple Onboarding Process

Simple Onboarding Process

Step 1 — Choose Your Package

Select the package that matches your portfolio size and operational needs.

 

Whether you need basic guest support or full landlord and operations management, each package has clearly defined responsibilities so you know exactly what you’re getting from the start.

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Step 2 — Share Your Systems and Workflows

Once you’re onboarded, we gather the tools and processes you already use or maybe even improve what you already have.

 

This includes:

  • Airbnb, Booking.com, VRBO access

  • PMS and channel managers

  • Communication templates

  • Cleaner and maintenance contacts

  • SOPs and internal workflows

No need to rebuild your systems. Your VA works within what you already have.

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Step 3 — Meet Your Assigned VA

Once you’re onboarded, we gather the tools and processes you already use or maybe even improve what you already have.

 

This includes:

  • Clear expectations

  • Alignment on communication style

  • Understanding of escalation rules

  • Familiarity with your portfolio and priorities

Your VA is not shared randomly. They are matched based on experience and your package level.

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Step 4 — Go Live

Once access is confirmed and workflows are aligned, your VA goes live.

 

From this point:

  • Guest communication is handled

  • Daily operations run smoothly

  • Issues are logged and resolved

  • You step back from day-to-day involvement

Support scales as your portfolio grows.

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What Happens After You Go Live

1

A dedicated VA aligned to your business

2

Consistent operational support

3

Clear communication and reporting

4

The option to upgrade as you scale

Chrona remains involved to ensure quality, continuity, and performance.

Common Questions Before Getting Started

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Ready to step out of daily Airbnb operations and scale with confidence?

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